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Network Innovations Eliminates Dispatch Delay

September 16, 2007

Network Innovations has solved the issue of voice delay on MSAT G2 systems with the release of the SATRAD Console Interface System (CIS). The CIS integrates existing dispatch console systems with the SATRAD MSAT G2 satellite dispatch radio service and eliminates the voice delay associated with a standard G2 dispatch unit. The CIS enables dispatch operators to eliminate waiting for “go ahead” tones. That’s because the CIS records the dispatcher’s voice while requesting a voice channel from the G2 satellite dispatch radio system. When the channel has been acquired, the dispatcher’s message is relayed across the satellite voice channel.




The CIS also simplifies the use of private mode, one-to-one communications from central dispatch operations to specific mobile or remote SATRAD MSAT G2 units. The CIS Dual-Tone Multi-Frequency (DTMF) decoder capability enables console operators to make G2 “private mode” point to point calls from the console. The console operator can select the G2 interface, then key the desired unit identifier code on a DTMF keypad on the console. The CIS will then detect the DTMF code and decode the desired unit identifier, invoking the G2 to acquire a private mode connection to the desired device. Once the channel is acquired, the dispatcher’s voice message is relayed across the voice channel. The CIS is a rackmount appliance with multiple options for connectivity between the CIS and the SATRAD MSAT G2 dispatch unit—Calgary, Alberta

Filed Under: Satellite Communications

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