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Toei Reefer Line selects Inmarsat NexusWave for evolving crew + business connectivity needs

March 4, 2025

Toei Reefer Line Ltd. will install NexusWave on board the company’s sophisticated factory vessels to support its evolving crew and business connectivity requirements.

To maintain a level of quality consistent with the high expectations of its end customers in the Japanese consumer market, Toei Reefer Line employs specially trained personnel to load and operate its factory vessels, which are equipped to process, prepare, and store high-value cargoes at temperatures as low as -55⁰ C. Prioritizing crew welfare, the company strives to ensure its seafarers are well cared for, can access high-speed internet and keep in touch with family and friends while serving at sea, often for extended periods in remote locations.

Inmarsat’s NexusWave seamlessly integrates Global Xpress (GX) Ka-band, LEO, coastal LTE, and L-band services to deliver reliable high-speed Internet with unlimited data and global coverage. As well as enabling Toei Reefer Line to provide its crews with free, unlimited internet access wherever its ships are sailing, the bonded reliable connectivity solution will allow the company to monitor onboard temperature sensors in real-time, seamlessly access vessel networks from shore, and deploy cloud-based applications for ship management.

Shinobu Iijima, IT Director, Toei Reefer Line Ltd, said, “Crew welfare is our top priority. We employ up to 50 crew per vessel and providing them with unlimited data while they spend many months out at sea away from their loved ones is a priority. At the same time, we have experienced a surge in business-related data consumption due to the growing demand for connected applications and real-time monitoring as our vessels increasingly function like floating factories.”

Gert-Jan Panken, Vice President Global Sales, Inmarsat Maritime, said, “Placing great emphasis on quality, Toei Reefer Line has high expectations for onboard connectivity, requiring a solution that supports its sophisticated business operations and crew welfare initiatives alike. We are proud that Toei Reefer Line has chosen Inmarsat NexusWave, which – with its speed, reliability, unlimited data, and global coverage – meets the specialised requirements of their most complex vessels and highly trained crews at sea.”

Filed Under: Maritime & Aviation Satcom, Satellite Communications

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