ARINC Incorporated today announced that Taiwan-based international carrier EVA Airways has contracted for ARINC’s GLOBALinkSM Satellite Communications (SATCOM) services to enhance its passenger and flight deck communications.
The new satellite connectivity will offer higher bandwidth for improved access to vital flight information by EVA flight crews, as well as seamless in-flight connectivity for EVA passengers, who will be able to stay in touch via e-mail, instant messaging channels, or short message service (SMS).
The 20-year-old carrier selected ARINC GLOBALink as the Air/Ground Data Link communications provider for its entire fleet. The ARINC solution provides near-instantaneous delivery of vital operational and control information such as weather, diversions, and emergencies between EVA Airways air and ground crews. The result is greater accuracy and faster turnaround times, which ultimately enhance the airline’s flight operations and safety.
Besides delivering a robust Air/Ground Data Link solution, ARINC collaborated with Panasonic Avionics to enhance EVA Airways’ In Flight Entertainment (IFE) offering with Seatback Messaging, a versatile and convenient application that lets passengers send e-mails and SMS communications throughout their flights. It utilizes the airline’s existing IFE infrastructure to provide full e-mail and SMS capabilities, providing the airline with an inexpensive connectivity suite.
“We are impressed with the results produced by ARINC’s technologies,” said Mr. Lee Kang, Junior Vice President, EVA Airways. “The benefits that their GLOBALink solutions can offer are in line with our requirements and expectations—seamless connectivity, operational flexibility, and cost-effectiveness.”
“ARINC is gratified that EVA Airways has selected us for their SATCOM requirements,” commented Jim L. Martin, Managing Director of ARINC’s Asia Pacific Division. “We will continue supporting them with our technologies and look forward to building a long and mutually beneficial partnership with EVA Airways.”
GLOBALink is a seamless, end-to-end data link system that enables air crews to communicate and exchange information with ground crews and airline host systems anywhere in the world, without interruption. Data link provides clear, accurate, unambiguous data communications directly to the crew, either via the multifunctional control display unit or via a cockpit printer. Compared with voice communications, data link improves flight deck processes and increases efficiency.
GLOBALink Cabin Applications enable airline passengers to stay connected in the air just as they can on the ground. Whether it’s chatting on-line via Instant Messenger, checking their sports team’s latest scores, or obtaining the most up-to-date weather report for their destination, airlines can rest assured they are offering passengers the best in-flight experience possible.
