ComArch — SATCOM Transaction Layering

In response to the growing needs of satellite broadband providers, Comarch has developed a solution combining pre-integrated CRM, BSS and network management systems. With a unified data model and product catalog across the entire solution, it will meet the requirements of even the most demanding service providers.

What satellite broadband providers are sure to see as an important feature is the solution’s ability to fully control and monitor all orders and transactions passing through its layers, from sales channels, billing, back office, to provisioning and fulfillment. Furthermore, although the system’s main processes are available out-of-the-box, the flow of orders and other business processes can be easily reconfigured by the customer, depending on the specific business requirements. This Comarch solution is ideal for retail and wholesale satellite Internet access providers. It helps to achieve a seamless customer experience through offering high quality services, while at the same time facilitating control over operational expenses.