8×8, Inc. (Nasdaq:EGHT), a provider of Internet Protocol (IP) communications solutions for business and residential users, is providing voice trunking services to cloud telephony solution provider CallFire. CallFire began offering its hosted power-dialing services to small business, call center and enterprise customers over 8×8’s established VoIP network last week. The agreement between the two companies links 8×8’s enterprise-class SIP trunking service together with CallFire’s cloud telephony platform, currently in use by more than 14,000 businesses. Initially a customer of CallFire, 8×8 noted that CallFire’s voice quality could benefit from 8×8’s VoIP network. By powering a substantial portion of CallFire’s underlying VoIP network, 8×8 was able to combine its enterprise quality VoIP with CallFire’s innovative Hosted Power Dialing platform, and now uses CallFire’s broadcast services exclusively in its call centers.
8×8 VoIP Trunking Services Go To CallFire
8×8, Inc. (Nasdaq:EGHT), a provider of Internet Protocol (IP) communications solutions for business and residential users, is providing voice trunking services to cloud telephony solution provider CallFire. CallFire began offering its hosted power-dialing services to small business, call center and enterprise customers over 8×8’s established VoIP network last week. The agreement between the two companies links 8×8’s enterprise-class SIP trunking service together with CallFire’s cloud telephony platform, currently in use by more than 14,000 businesses. Initially a customer of CallFire, 8×8 noted that CallFire’s voice quality could benefit from 8×8’s VoIP network. By powering a substantial portion of CallFire’s underlying VoIP network, 8×8 was able to combine its enterprise quality VoIP with CallFire’s innovative Hosted Power Dialing platform, and now uses CallFire’s broadcast services exclusively in its call centers.
