Atos, a global provider of digital transformation and managed services, has been selected by satellite communications company Viasat to deploy a multi-year program aimed at modernizing its digital workplace infrastructure across both its United States and global operations.
Unifying a Global IT Infrastructure
Following its high-profile acquisition of Inmarsat in 2023, Viasat initiated a comprehensive global integration strategy to optimize its internal IT services. This new partnership with Atos is a core component of that initiative, designed to break down legacy technical silos and deliver a unified, secure, and modern employee experience across the company’s expanding international footprint.
“Viasat plays a key role in the global communications ecosystem, and we are proud to support its next phase of digital modernization,” said Michael Grunberg, Head of Atos North America . “Our extensive experience in digital workplaces enables global organizations like Via
Based in Carlsbad, California, Viasat provides critical connectivity solutions spanning the aviation, defense, maritime, consumer, and enterprise sectors. Managing the internal communications architecture for such a wide-reaching network requires robust, high-performing digital environments that can seamlessly bridge regional operations.
Next-Generation Collaboration Solutions
As part of the multi-year collaboration, Atos will oversee Viasat’s transition into a next-generation digital work environment. The modernization program will focus on delivering several key operational enhancements:
- Advanced Service Desk Support: Standardizing global IT help desk workflows to ensure consistent, reliable troubleshooting for employees regardless of their geographic location.
- Specialized Technical Assistance: Implementing dedicated tiered support models to resolve complex infrastructure bottlenecks quickly.
- Intelligent Collaboration Tools: Deploying AI-powered and cloud-driven productivity solutions to streamline cross-border team communications.
By unifying these backend services, the program aims to significantly simplify overall IT operations, improve technical responsiveness, and boost internal productivity across Viasat’s global offices.
Expanding North American Market Footprint
For Atos, securing this contract significantly strengthens its strategic presence in the competitive North American market. The region remains a focal point for the technology group’s ongoing investments in cloud computing, cybersecurity, infrastructure modernization, and customized digital workplace frameworks for large enterprise and public sector clients.
“Atos demonstrated the flexibility, technical capabilities, and customer-centric approach needed to unify our global workforce and enhance the employee experience,” said Scott Shippy, Interim Head of Global IT at Viasat . “Atos’ capabilities are a perfect fit with our goals of creating a modern, secure, and high-performing digital environment.”
