An Internet-based message delivery system, replacing the army’s traditional paper blue letter, is using BGAN to send and receive messages for troops based in remote locations. The new system was launched by Inmarsat partner NSSL and has been serving more than 7,000 troops stationed in seven camps in Afghanistan. On average 8,000 messages are being sent back home each week, with soldiers able to select one of three different options. They can use eBluey, which converts emails into a printable letter; FaxBluey, which changes faxes into letter format; and PhotoBluey, which combines text and photos into a letter-style format. While troops and loved ones can read messages electronically, the formatting is valued by both as something they can retain and re-read when printed out.
NSSL’s product marketing manager Danielle Edwards says about 90 per cent of the messages from Afghanistan are being sent using the FaxBluey, while almost all messages from home to the troops use eBluey or PhotoBluey. British Army Major Adrian Spicer said, “This sort of technology means that more families can keep in touch, which means better relationships and, ultimately, happier and more motivated soldiers.”
In other Inmarsat news, the company appointed Perry Melton as the Chief Operating Officer, effective as of January 1, 2009. He takes over from Michael Butler, who will remain as President and an executive director of the company, until April 30, 2009 when he will leave the business, as previously announced in March 2008. Mr. Melton has been with Inmarsat for over 16 years, with his most recent role as Vice President of Sales and Marketing. He has experience across many different operating areas of the business.
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